What is IPTV?
(Internet Protocol Television) – IPTV describes a system where a digital Television service is delivered to subscribing consumers using the Internet Protocol over a broadband connection
What is the meaning of "STB is blocked"?
If you see this message, please check if your device is connected to the Internet. If you continue to see this message, please contact our customer Service.
What is the required Internet speed to use Cinemasflix?
Fiber Optics

Ideally on fiber optics internet a minimum speed of 10mbps speed is required.
However we strongly recommend 20 MBPS Speed. It is because when your Internet Network Gets Congested you will have Buffering issue if you are using the service with less than 20 MBPS Speed.


On dsl cable internet a minimum speed of 20-30mbps is required. 4G Mobile Sim/Mifi Device. On 4g network(sim) or on 4g mifi devces a minimum of 12-20mpbs internet speed is required.

What is the meaning of "Host not found"?
If you see this message, please check if your device is connected to the Internet.
What happens when i launch the App on the TV and i see a Completely Black screen for more than 2-3 minutes without any Sign of the Loading please wait message?
Please exit the App completely and keep on relaunching the App until you See the Loading please wait message within 30 seconds to 1 minute.
Will Cinemasflix work on Apple computers?
Yes, Cinemasflix will work on Apple Mac systems.
What to do when a live TV Channel Freezes?
Please press the return or back button on the TV Remote and restart the Channel.
What is the picture quality like?
Cinemasflix offers Free to Air channels. The Quality is far superior to other sources of streaming video from the Internet
Will Cinemasflix work on my iOS or Android device?
Yes, it will work on both types of devices.
How do I change the audio language/track on my Mobile App
Please click on the far right setting icon on your screen and change to your chosen language.

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